Get In Touch
+44 123 456 7890
+44 123 456 7890
info@primetilertools.com
support@primetilertools.com
Manchester, United Kingdom
Frequently Asked Questions
We sell to everyone. Whether you’re a professional tiler, a building contractor or a homeowner taking on a renovation project, you’re welcome to shop with us. All of our products are professional grade — we simply believe everyone deserves access to tools that actually work.
Yes. Our Diamond Core Drill Bits are designed to cut cleanly through porcelain, ceramic, natural stone and glass. Porcelain is one of the hardest tile materials to drill, so we only stock bits with a genuine diamond tip — not cheap imitations that blunt after a handful of holes.
The system uses clips and wedges to hold adjacent tiles at an even height while your adhesive cures, eliminating lippage — that annoying unevenness where one tile edge sits higher than the next. Once the adhesive has set, you simply snap off the clips at the base. The wedges and caps are reusable, making it a cost-effective addition to any tiling job, big or small.
We offer next day delivery on most items when you order before 3pm. Standard delivery typically arrives within 2–3 working days. All orders are dispatched from the UK, so you won’t be waiting weeks for tools you need on site tomorrow.
Bare unit means the drill is sold without a battery or charger. This is standard practice in the trade and keeps the price down if you already own Makita 18V LXT batteries. The DHP484Z is fully compatible with the entire Makita 18V LXT range. If you need a battery and charger, get in touch and we can point you to the right bundle.
Yes. We offer a straightforward returns policy — if your item arrives damaged or isn’t as described, contact us within 14 days and we’ll arrange a replacement or full refund. For change-of-mind returns, items must be unused and in original packaging within 30 days of purchase. We want every customer to buy with confidence.
